Error Message: Submit Order Failed
Date:
November 15, 2018
Subject:
Error Message: Submit Order Failed
Question:
What does this error mean and what do I do about it?
Answer:
Functional Area: Cart
Error Message: Submit Order Failed. Error processing order with status code of 15. Please contact MasterHalco and provide reference number 8XXXXXXXXX.
Explanation: Requested Date sent by QuoteMaster is not getting submitted correctly to Master Halco.
Solution: Contact the local Master Halco branch and provide the reference number from the error message. We are looking for a solution so that this status code 15 does not occur.